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Forum Discussion
feinepotte
Feb 05, 2024Guide
WAP Wax214 speeds are too slow
Hello, I have the WAX214 - AX1800 WiFi 6 Dual Band PoE Wireless Access Point that I purchased a year ago. Current Firmware Version 2.1.1.3 When I first installed the unit, I was getting down...
- Feb 06, 2024
Thank you, but I may need you to elaborate in more lament terms? 🙂
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
Good news and Bad News, but mostly good...
Bad news: Unfortunately, I'm not totally following what you're saying, BUT I think you're saying it's the ethernet cable that plugs from the wall to the WAX214?
Good news: The thing is, I never checked/tested that small little cable that goes from the wall to the WAX214...so based on this response, I swapped the cable and VOILA...my speeds are at 300+Mbps on the laptop and 600+ Mbps on my iphone.
Looks like I had a bad short cable this whole time!
Thank you all for your help on this!! Turned out to be a hardware issue, not a software issue...and honestly, the most basic of all. I'm kicking myself for not checking that cable. I created it myself, it's like 5" long total so I could keep it flush with the wall, but I'm thinking now that this is an OLD ethernet cable that can't handle speeds higher than 100Mbps...or maybe it just has a very bad kink in it.
Regardless, all good now. THANKS TO ALL!
schumaku
Feb 06, 2024Guru - Experienced User
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
feinepotte
Feb 06, 2024Guide
Thank you, but I may need you to elaborate in more lament terms? 🙂
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
Good news and Bad News, but mostly good...
Bad news: Unfortunately, I'm not totally following what you're saying, BUT I think you're saying it's the ethernet cable that plugs from the wall to the WAX214?
Good news: The thing is, I never checked/tested that small little cable that goes from the wall to the WAX214...so based on this response, I swapped the cable and VOILA...my speeds are at 300+Mbps on the laptop and 600+ Mbps on my iphone.
Looks like I had a bad short cable this whole time!
Thank you all for your help on this!! Turned out to be a hardware issue, not a software issue...and honestly, the most basic of all. I'm kicking myself for not checking that cable. I created it myself, it's like 5" long total so I could keep it flush with the wall, but I'm thinking now that this is an OLD ethernet cable that can't handle speeds higher than 100Mbps...or maybe it just has a very bad kink in it.
Regardless, all good now. THANKS TO ALL!
- plemansFeb 06, 2024Guru - Experienced User
Glad you got it fixed!
Glad it was something simple
- feinepotteFeb 06, 2024Guide
Yep, I tested the cable I made, and I mixed up the Solid Brown with the Solid Green and put the Striped Brown at the end.
I'm color blind (yay...) so it's REALLY hard for me to see the Brown vs Green, but regardless of that, I totally messed up and put the Striped Brown on the end, instead of the Solid Brown.
When I looked up what can happen when you mix them up, it literally says all the symptoms I was having: Slow internet, Internet dropout, etc. So I created a new cable and voila, it's at the proper speeds and my wife will be happy.
Thanks again to all!
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