NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WAX220 WIFI Disconnects on Apple devices
Please help, this has been doing my nut in. WAX220 WIFI AP for some reason keeps disconnecting Apple Iphones for a minute frequently and causes calls on facetime to freeze and become unsuitable t...
Hi Nivedita ,
I have this AP and use mainly Apple products in my house and would benefit from this. I've been having this issue since I purchased this device the end of September and am currently on Firmware Version V1.0.3.3.
Interestingly enough I have an addition with my issue: I have 3 SSIDs broadcasting, on 3 different VLANs (1, 100, 1000) - All have the same settings on the AP except the passcodes.
Devices connected to the SSID with VLAN 100 do not disconnect. All other devices connecting to the other 2 will, including my Android Devices (Pixel & Nvidia Shield) within 30 minutes of connecting, notably when there's a stream of data going through (file transfer, watching youtube, talking in a discord call).
Thank you
Exactly the same for me. I noticed when traffic was required to be “fast” such as Speedtests and high quality video streaming or calls.
I have updated the firmware using the test version sent to me yesterday and it has shown an improvement and no dropouts.
I have updated the firmware using the test version sent to me yesterday and it has shown an improvement and no dropouts.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
