Forum Discussion

Aspirant

Jan 03, 2024

WAX220 WIFI Disconnects on Apple devices

Please help, this has been doing my nut in. WAX220 WIFI AP for some reason keeps disconnecting Apple Iphones for a minute frequently and causes calls on facetime to freeze and become unsuitable t...

returningoffice

Aspirant

Jun 17, 2024

Hi,

I have been searching for answers regarding random disconnects of Apple devices on my WAX214v2 AP and finally came across this thread. The symptoms described here with the WAX220 match exactly to those I have been experiencing with the WAX214v2.

Can we please have updated firmware for the WAX214v2?

Many thanks

MrJoshW

NETGEAR Employee Retired

Jun 18, 2024

Hello,

This might be a separate issue and we would need to track it to find the cause. Can you please send me a private message and let me know the issue you are running into with the WAX214?

schumaku
Guru - Experienced User
Jun 18, 2024
MrJoshW Harsha already confirmed he is looking into this with the team. Suspicion is the MTnnnn radio code requires n update similar to the WX220. Amanzing capable and powerful chip set, can do much more than WiFi btw.