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Forum Discussion
WAX220 WLAN does not start
Greetings, I powered up a brand new WAX220 device with a 12V 3A adapter. The power and LAN led turn on as expected, but both WLAN leds stay off and the management ssid does not come up (tried loo...
Hello dkaparis
And welcome to the NETGEAR Community! 🙂
Are you able to access the user interface of your device and check if you are using the latest firmware? If you have the latest firmware, try enabling or disabling and enable again the radio for wireless, see if it will make any difference. Otherwise you can contact Netgear support team and check if they can replace your device.
Have a lovely day,
Erwin
Netgear Team
Hello Erwin,
As the wireless never comes up, there is no management ssid to connect to.
Is there any way to access the user interface without wireless connection? I tried accessing a web server on the only wired uplink address, but didn't find one.
Regards,
Dimitri
Hello dkaparis
Can you try connecting a computer wired to the access point and set a static IP on the computer with 192.168.0.55/24 and try accessing the UI of the access point by typing on address bar 192.168.0.100.Note: If you have wireless capability on the computer, please turn it off for the meantime as you perform this.
Have a lovely day,
Erwin
Netgear TeamHi,
I tried it, but couldn't reach the admin interface on that address. I suspected maybe it is not accessible on the WAN cable interface?
I opened a support ticket and they have offered me an RMA, so I have shipped the unit.
Regards,
Dimitri
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