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antonioward's avatar
antonioward
Aspirant
Aug 02, 2023
Solved

WAX610 Firmware Mismatch

Hello,

 

I have two WAX610s in an office environment serving one network. Both are acting as access points broadcasting the same SSID. They are locally managed and do not utilize cloud products.

 

One AP is on firmware v10.4.1.5 and will not update via the check for upgrade feature (it says no update is available), but my other AP is running v10.5.0.14 and auto updated with no issue. What could be the cause for mismatched firmwares and is the only way to correct this issue to manually flash the firmware?

 

Thank you.

  • schumaku's avatar
    schumaku
    Aug 02, 2023

    antonioward wrote:

    I can't seem to auto update to 10.5.0.16 on either device.

    The availability for a download or in Netgear Insight does not imply it will be made readily available the same minute (or days, weeks, ...) for the live update.

     


    antonioward wrote:

    I suppose I'll have to manually flash these APs from this point forward as they don't want to seem to grab the latest firmware.


    This is why I said before:

     


    schumaku wrote:


    If you are concerned, head to https://netgear.com/suport/ and grab the current version for a manual update.


     

3 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    antonioward wrote:

    What could be the cause for mismatched firmwares and is the only way to correct this issue to manually flash the firmware?.


    Based on observations, we know v10.5.0.14 was replaced by v10.5.0.16 to address an operational issue with 802.11r and/or the 2.4 GHz band SSIDs these days.

     

    If you are concerned, head to https://netgear.com/suport/ and grab the current version for a manual update.

    • antonioward's avatar
      antonioward
      Aspirant

      Thanks for this information, schumaku. I can't seem to auto update to 10.5.0.16 on either device. I suppose I'll have to manually flash these APs from this point forward as they don't want to seem to grab the latest firmware.

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        antonioward wrote:

        I can't seem to auto update to 10.5.0.16 on either device.

        The availability for a download or in Netgear Insight does not imply it will be made readily available the same minute (or days, weeks, ...) for the live update.

         


        antonioward wrote:

        I suppose I'll have to manually flash these APs from this point forward as they don't want to seem to grab the latest firmware.


        This is why I said before:

         


        schumaku wrote:


        If you are concerned, head to https://netgear.com/suport/ and grab the current version for a manual update.


         

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