NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WAX610 wifi slower in same room, than another router behind concrete wall
I just installed a WAX610 access point in a room that was getting slower wifi speeds than I had hoped. But I'm consistently getting double the speed connecting to an Actiontec router in the next room...
Hi VEEP3
Could you please download detailed logs from monitoring page and send me via PM? ( you can upload into google drive and send me link)
Thanks,
Raghu
Hi Raghu, thanks for your reply.
I was able to do some additional troubleshooting, and now I get expected speeds from the device. I believe it had something to do with the ethernet cable. I replaced this and now things are full speed. I suspect that the original cable (actually, was two short cables combined into a longer one with a passive female-female connector) might have had a bad wire/connector, such that perhaps the router was downgrading the speed to 10Mb?
However, now I have a NEW problem. One of my windows 10 devices will not see any of the SSIDs from the netgear AP. But three other computers, two which are windows 10, two cell phones, etc can all connect.
The computer that does not see the SSIDs can see wifi networks from several other routers (e.g. the neighboring apartments, my cell phone's hotspot network, etc). I've rebooted everything, uninstalled and reinstalled the desktop's wireless netword adapter, updated the driver, etc. I've used differnet bands (e.g. 2.4GHz vs 5Ghz). Very confusing why only one computer cannot see this Netgear AP's broadcasting networks. Hmm.
VEEP3 wrote:However, now I have a NEW problem.
In fact an old problem - there are still clients in the field which fail to even discover WiFi 6 APs and/or Mesh enabled (802.11k/v) over the air.
VEEP3 wrote:One of my windows 10 devices will not see any of the SSIDs from the netgear AP.
As I said above... Sometimes (for a test) disabling AX on the access point, limiting it to AC only can give some insight.
VEEP3 wrote:..., uninstalled and reinstalled the desktop's wireless netword adapter, updated the driver, etc. I've used differnet bands (e.g.
2.4GHz vs 5Ghz). Very confusing why only one computer cannot see this Netgear AP's broadcasting networks. Hmm.
Computer vendors are very lazy in offering current drivers for their systems on their download pages, no matter if it's Asus, Dell, HP, ... They hope Microsoft does it, but here we still see outdated driers for several adapter chipset makers.
Provide details about the exact adapter make/model - we can't help otherwise.
For Intel adapters, head here -> Intel® Driver & Support Assistant
Thanks schumaku .
My wifi adapter is the ASUS PCE-N15 11n PCI-E card, on an ASUS motherboard (P82Z77-M Pro), and windows says it's the latest driver. The Asus website most recent driver is actually older than the one currently installed.
I did use the Intel Driver assistant, which did not make any suggestions for updates.
I do not see a way to disable AX or force AC on this device (at least through the insight app), but I'm off to research.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
