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Forum Discussion
whywontthiswork
Jul 13, 2021Aspirant
WAX610Y Constant Device Offline Device Online
My WAX610Y outdoor access point constantly goes offline and online. No rhyme or reason but probably happens a dozen times a day, and in similar intervals. No issues with my three indoor units. I've s...
whywontthiswork
Sep 30, 2021Aspirant
schumaku RaghuHR My setup is 100% Netgear - intended to avoid these issues. I don't have a FritzBox. Like I said before the issues before left the network unusable. Paid for Insight service, it rebooted everything, reprovisioned (not update, everything was up to date) and boom everything started working again and the opposite problem happened a week later. Initial issue was the WAX610Y taking the entire network down, now the WAX610Y works 100% of the time, but the WAC540s go offline and take the entire network (wired too) with it. Then both come back online - both go offline/online together at the exact same times).
C7800 Modem / Router (wifi off) single feed directly to:
Main Switch GS324TP feeds all house ethernet ports, two WAC540s, and feeds directly to:
Secondary Switch GS316EPP (located 75M away in Office) feeds office ethernet and the WAX610Y
Only the Office WAX610Y shows as being on the 192 subnet Main Switch GS324TP = 172.27.153.193 Secondary Switch (located in Office) GS316EPP = 172.27.153.175 Office Access Point OFFICEWAX610Y = 192.168.0.135 Garage Access Point GARAGEWAC540 = 172.27.153.108 Third Access Point SOUTHWAC540 = 172.27.153.101 My Insight app says the GS324TP is "available" but when I try to access via ap or directly via IP nothing loads. Same with the WAC540s
schumaku
Sep 30, 2021Guru - Experienced User
Must have misunderstood your message on "acting up on the fritz" 8-)
Now, the C7800 does serve a single network on the LAN side only, with just a single IP subnet - most likely the default 192.168.0.0/24.
None of the two switches does support L3 routing, and don't offer a DHCP server. Still lost in space where these 172.27.153.x addresses are coming from, how these are supposed to reach the Internet, ... The reason that the APs are apparently changing the management LAN IP after the reboot is because there seem to be two DCHP on the very same network: Definitively the recipe for a nightmare.
- whywontthisworkSep 30, 2021Aspirant
schumaku RaghuHR I'm glad I'm not the only person lost in space, I have a pretty good computer and networking understanding. This is blowing my mind. Even if I unplug and reset everything, it still comes back in these 172 / 192 configurations. Also LOL on the Fritz.
I have a solution that I think will work, but doesn't explain what is actually going on in this web of Netgear products. I think if I plug the secondary switch directly into the C7800 router instead of the primary switch it might resolve these issues. Just very odd, surprised I am the only one as plugging a switch into a switch (especially both new, same model line, same manufacturer) usually doesn't have these odd issues. Also doesn't explain the WAC540s going on and offline together for 2-5 minutes at a time and taking the entire network with it. I suspect the issue is with the primary switch. I'll have to try my fix, I was hoping someone knew something I didn't.
- schumakuSep 30, 2021Guru - Experienced User
First job is to locate this DHCP server handling this other IP subnet on the same network. This simply does not make sense - unless you have intentional a router there and intend to have two networks (VLANs). As is - it's badly wrong.
- whywontthisworkSep 30, 2021Aspirant
I only have the one router (C7800) with wifi off. You're right this doesn't make sense at all which is why I've been pounding my head against my desk for weeks. There are no other possible DHCP servers unless one of the switches or access points is doing something. The WAX610Y is the only device on the 192 subnet, bit it's also the furthest device on the network (router - switch one - switch two - WAX610Y).
I am going to try my fix of plugging the secondary switch directly into the router and cross my fingers. I'll report back.
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