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Forum Discussion
StefanWauters
Jun 19, 2024Aspirant
WAX615 and 10.8.6.3 firmware
Does anybody experience problems after upgrading the firmware to 10.8.6.3 ? We have 2 devices who are on this version, and they are constantly disconnecting from the network.
schumaku
Jun 19, 2024Guru - Experienced User
Disconnect ... loosing the admin management, disconnecting and loosing Insight cloud connection (and not returning), or wireless clients loosing the association to and communication to the network?
- StefanWautersJun 19, 2024Aspirant
Network status becomes disconnected and looses communication with Insight cloud, then returns to connected after a while. This process keeps on repeating itself. (disconnect/connect/disconnect/connect....) the frequency varies: 5 mins, 10 mins, 30 mins...
This night, one of the devices was even deleted from the network:
The following device has been deleted from your network by Stefan Wauters
Details:
Device Name: begbg1wap05
Network Name: Groot Bijgaarden 23
Serial No: 6V31245RA006D
Model: WAX615
IP Address: Currently Not AvailableI am 100% positive I did not delete it...
I had to add it again to get it back online.
- schumakuJun 19, 2024Guru - Experienced User
WAX615 on 10.8.6.3 operate rock solid here on my Insight installations, uptime up to 55 days 13 hours 20 Mins as of writing..
- BrianLJun 20, 2024NETGEAR Moderator
Hi StefanWauters,
Welcome to the Community!
Can you share the diagnostic file of both APs and enable TSM (see instructions here)?
Kind regards,
BrianL
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