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Forum Discussion

wifinotworking1's avatar
Apr 27, 2024

WAX615 wifi not working

my WAX615 AX3000 router has no wifi network and I can't edit the wifi name on the insight page, there's hundreds of settings but for some reason they didn't bother adding an option to edit wifi name and password. How do I connect to the network if it doesn't exist? 

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    On the WX615 local Web UI (or any other similar WAX6xx or WAC5x) you find the SSID (network name) in Configuration -> Wireless -> Basic ... WLAN Settings

     

     

     

    In Insight, you can add one or multiple SSIDs, mapped to the primary (management) VLAN, or to any other VLAN you have available on your network:

     

    https://insight.netgear.com/#/wireless/wirelessSettings 

     

     

     

    Last but not least, the nice Insight Managed WiFi 6 AX3000 Access Point WAX615 and WAX615PA Installation Guide does show the case

    A. Use the NETGEAR Insight Cloud Portal to configure the AP 

    or

    B. Use the NETGEAR Insight app to configure the AP

    ...YouTube can be your friend:.How to Create a New SSID | Insight 

    or

    C. Configure the AP as standalone in a web browser

    ...in a step by step process on how to connect to the AP, and on the Day Zero Easy Configuration Page, with the new admin password, SSID (WiFi network name), WiFi passphrase

     

    So please explain us what you have connected, what your intentions were, and what should finally "not work" please?

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