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Forum Discussion
WAX620 firmware issue causing pauses in requests? Firmware V10.8.12.9
I've noticed something with my WAX620 routers (all running V10.8.12.9) over the past week or so: wireless devices will sort of "hang" on some of their requests. Not every one, just some of them. ...
Hi jasondunn,
Have you tried using or downgrading to the previous Firmware 10.8.11.4? Btw, is the device Insight managed or local only?
Kind regards,
BrianL
I see now that I can't do a manual firmwate update so long as the device is linked to the cloud-based Insight system...even though the Insight system won't let me do anything useful without first paying for it. I managed to get logged into my Netgear list of registered products (the MFA does not work on macOS Edge, I had to use Chrome) and it seems all I can do is unregister the devices from my account. I see no way to remove them from Insights.
Do I really have to do that in order to install a previous version of the firmware? đ
How do I remove a device from my Insight account?
Yes, this is intentional...
Mind you, this does require a factory reset, and apply all configurations again manually.
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