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Forum Discussion
jasonrdunn
Dec 06, 2023Star
WAX620 login question: what's the default password?
I didn't realize I'd lose the ability to manage my three WAX620 APs after a period of time - I thought LAN management was free, and WAN management was what they charged for - so now I can only access...
- Dec 06, 2023
Yes, the local management is always free. The key question (unanswered!) is how you managed the WAX620 earlier. The password is - regardless on how it was set - not changed out of the blue. The Insight network location password does remain in place, even in the case when the Insight subscription does expire for some or all devices.
With Netgear Insight in the installation, you can retrieve or set the local admin password by the Insight network location -> How do I display or change the device admin password for an Insight network location? Once set, the default admin password is of course no longer in place.
Are you trying to access the WAX620 using a DNS FQDN or by the LAN IP address?
The point is that the FQDN must be configured on the WAX6xx - otherwise you can't use the DNS based FQDN URL, and the Web UI will simply not load.
schumaku
Dec 06, 2023Guru - Experienced User
Yes, the local management is always free. The key question (unanswered!) is how you managed the WAX620 earlier. The password is - regardless on how it was set - not changed out of the blue. The Insight network location password does remain in place, even in the case when the Insight subscription does expire for some or all devices.
With Netgear Insight in the installation, you can retrieve or set the local admin password by the Insight network location -> How do I display or change the device admin password for an Insight network location? Once set, the default admin password is of course no longer in place.
Are you trying to access the WAX620 using a DNS FQDN or by the LAN IP address?
The point is that the FQDN must be configured on the WAX6xx - otherwise you can't use the DNS based FQDN URL, and the Web UI will simply not load.
jasonrdunn
Dec 11, 2023Star
Thank you both for your help. I'd originally set up the AP's via the Insights app on my phone, but at some point I did assign a password yet didn't record it (tsk tsk). I was able to use the admin view and see the password. I was able to update all three APs via the web interface, though I did notice a strange bug: if you load the interface, you can see the button for the firmware update, but after a second it vanishes. I was only able to update the firmware if I refreshed the admin view, then quickly clicked the update button before it went away. Rather strange, but I got all three updated. Thanks for your help, it's much appreciated!
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