NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WAX630 disconnection issues
We purchased a NETGEAR® Insight Managed WiFi 6 AX6000 Tri-Band Multi-Gig Access Point (WAX630) a few months ago and ever since we installed it we've been getting disconnection issues when users conne...
Hi JJEIT and RainofTerra
Greeting!
Could you please share the AP logs collected at the time of the issue along with the client details (MAC, type, make, OS version)? We will definitely take a look at it.
I will DM my business email to both of you.
Thanks!
Pramendra
NETGEAR NFB Wireless
I am having the same disconnects with WAX630 Firmware Version 10.8.11.4
Was a solution found for this issue. Is there a new firmware coming that will fix this or should I downgrade? Thank you for any assistance.
No I sent a message to Netgear support but they never responded
Hi JJEIT,
Welcome to the NETGEAR Community! 🙂Are you having the same issue after updating the firmware to the latest version 10.8.11.4?
Have a lovely day,
RennaD
Netgear TeamYes. The issue started with 10.8.11.4.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
