WAX630 disconnection issues

1. I am using 8 WAX630 APs. They are 50ft - 100 ft apart. All separated typically by walls.

2. There are several clients that disconnect. Not all the same clients just random. I do believe that when a disconnect happens it is sometimes several clients at the same time.

3. Random disconnects. Seems to happen more with a larger number of clients online.

4. No specific clients. Brother 810W printers, Apple iPads, Mac Books, Samsung TVs..

5. All APs are managed via Insight.

Thank you.

KMC

Hello mcfarlak479

I just have few questions below:

1. Do you have VLAN configurations?
2. Are your APs powered over Ethernet? 
3. Do you experience wired disconnection or slow network as well when the issue happens? 
4. Are the wireless devices comes back connected after some time? 
5. Were you able to observe if the issue of disconnection happens either only or both 2.4, 5GHz or 6Ghz frequency? 
6. What model of switch are these APs connected? 
7. Have you tried testing on a stand alone device and check if you will still have the same issue?

Have a lovely day,
Erwin
Netgear Team

Greetings, Here are the answers to your questions.

1. Do you have VLAN configurations? No VLANS
2. Are your APs powered over Ethernet? Yes
3. Do you experience wired disconnection or slow network as well when the issue happens? No
4. Are the wireless devices comes back connected after some time? Yes, Devices do come back just a few seconds later.
5. Were you able to observe if the issue of disconnection happens either only or both 2.4, 5GHz or 6Ghz frequency? No
6. What model of switch are these APs connected? GS752TPv2
7. Have you tried testing on a stand alone device and check if you will still have the same issue? No

Hello mcfarlak479

Would you be able to DM me your network diagram? How often do you get the disconnection in a day? Please try also creating a new location and move at least one AP there and observe if the issue is the same.

Have a lovely day,
Erwin
Netgear Team