NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

OneGigMan's avatar
OneGigMan
Aspirant
Oct 31, 2022

WAX630E not outputting Wifi 6E

I have an Xfinity XB8 Tri-Band modem that outputs WiFi 6e. I added a WAX60E access point, but it's not outputting Wifi 6e E....just wifi 6. Attached are my settings for that SSID. Can anyone help me out here?

9 Replies

  • Here is the other screenshot of the rest of the settings.
  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    OneGigMan wrote:
    I have an Xfinity XB8 Tri-Band modem that outputs WiFi 6e. I added a WAX60E access point, but it's not outputting Wifi 6e E....just wifi 6. Attached are my settings for that SSID. Can anyone help me out here?

    Probably one to ask on the appropriate section for the WAX630E:

     

    Business Wireless - NETGEAR Communities

     

     

  • plemans's avatar
    plemans
    Guru - Experienced User

    How do you know its not putting out 6ghz?

     

    • OneGigMan's avatar
      OneGigMan
      Aspirant
      The WiFi indicator on my phone only shows "6" not "6E" like it was before I added the access point
      • plemans's avatar
        plemans
        Guru - Experienced User

        1. what phone do you have?

        2. Is it connected to the access point? 
        3. Do other devices not see the 6gh?

        4. If you disable the 2.4ghz/5ghz signal, does the phone still see the network?

        5. Are you using bandsteering? Single ssid function?

  • Also, when I made the new SSID with only 6ghz enabled, not only do I not see it, my phone suddenly saw my 6E that my router is outputting and connected to that (not the access point). Besides this new SSID I just created, my other SSID's on KY access point have the same username and password as my router SSID's.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More