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beezer's avatar
beezer
Apprentice
Nov 11, 2019
Solved

WifiPlanner not working after firmware upgrade to 6.5.5.18 on WC7500

Getting "...might be temporarily down or it may have moved permanently to a new web address." when trying to get to layout planning function. Is there some way to make this work, or is this just some...
  • beezer's avatar
    beezer
    Nov 14, 2019

    Ok, I reinstalled Chrome, and when it asked me to ignore the invalid cert for the *VALIDATION PAGE* I said yes. That seems to be the trick. If you don't actually go all the way to the validation page before you say "YES" to the question of whether you validated the certificate, then it replies "The webpage at https://... might be temporarily down or it may have moved permanently to a new web address." 

     

    You have to go through this every time you clear the cache.

     

    Now my complaint is that it is total nonsense to let someone do absolutely anything to the controller over a non-secure connection, but then make them go through this rigamarole to see the radio plan -- still over a non-secure connection. Oh, and, of course, the absolute lack of helpfulness of the above message, as opposed to "You must show the verification page before you can see this page."

     

    Between the unhelpful help pages (example, for Add Certificates: "This page lets you to add certificates to WC7500."), counter-intuitive messages, disorganized and (this is the only word that comes to mind) pointless procedures, it looks like Netgear just doesn't care.

     

    But... solved.

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