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Forum Discussion
jwroet
Oct 15, 2021Follower
Wireless Access Point Device (WAC104) Rejecting Password for 2.4 GHZ Band
I have a dual band Wireless Access Point (WAC104). Recently updated WAP firmware to latest available version (V1.0.4.17). Since then, I have not been able to access 2.4 GHz band on any wireless dev...
DaneA
Oct 27, 2021NETGEAR Employee Retired
Welcome to the community! :)
Since you have already tried a factory reset, let us try to unsecure the wireless network on both 2.4GHz and 5GHz then check if you are able to go online wirelessly just fine. If you are able to go online wirelessly just fine, secure again the wireless network on both 2.4GHz and 5GHz and check if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
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