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Forum Discussion

Tushard3094's avatar
Tushard3094
Follower
Oct 03, 2018

Internet is not working.

I have the Netgear r6220 AC1200 router. The connection from the modem to the laptop is working perfectly well but when I am connecting it to the Router and then connecting my laptop with LAN or Wifi, it’s not working. The laptop gets the connection of the router but there is that yellow exclamation mark and the internet doesn’t work. Non of the devices is able to connect to the router.
Please do let me know if anyone knows a solution to it

Thank you

1 Reply

  • Slas's avatar
    Slas
    NETGEAR Employee Retired

    Hello Tushard3094,

     

    and welcome to the NETGEAR community.

    Check the IP configuration on your laptop.

    Your laptop must be in the same IP range as your router.
    Does the R6220 work in router or AP mode?
    Which modem do you have?

    Best regards,
    Slas
    NETGEAR Community Team