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itbyv's avatar
itbyv
Initiate
Sep 20, 2020
Solved

can't login to switch GS110TPP using netgear account

Hi! I have 8 switches in 8 different locations for the same client. All 8 switches were registered with a netgear login. Right now- I am unable to log into any of the switches. On the local network- accessing the switch by browser using its IP address- the only login option is to use the netgear online account. I under the username/password and it takes me a MFA screen (sends me a code to my cell) and after I enter it it throws an error message: Serial number already registered. Then it kicks me back to the login screen. 

 

Anyone have any suggestions besides driving around to 8 different cities and manually resetting the switches?!

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