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Forum Discussion
RonBay
Jul 11, 2023Aspirant
GC752XP Switch Firmware 1.0.5.38 Issues high CPU Rebooting
I started having issues recently on firmware 1.0.5.38 with high CPU and random reboots after using more ports than normal. I have IGMP snooping disabled on VLAN's and have two Insight switches. I ...
sbs101
Jul 31, 2023Tutor
We have the same problem with one of our GC752XP-switches after updating the firmware from 1.0.5.36 to 1.0.5.38.
After the update of the firmware via Insight we experienced frequent reboots every 6 or 7 minutes. After some time the reboots stopped and currently the switch keeps running. In the monitoring we however notice strange things:
In the memory log we see this line:
<9>1 2023-07-26T14:29:37.297+2:00Z S24-1 OpEN tRpcsrv.01000 - :openapi_logging.c(1294) 522 %% CloudAgent: check_auto_reclaim:Reset file does not exist.
and the application information claims that it is not connected to the cloud:
App Name | App Status | Version |
CloudAgent | Not connected to cloud | 6.2.0.60200019 |
ConfigAgent | Operational | 6.2.0.60200019 |
DiscoveryAgent | Operational | 6.2.0.60200019 |
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