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Forum Discussion
GC752XP Switch Firmware 1.0.5.38 Issues high CPU Rebooting
I started having issues recently on firmware 1.0.5.38 with high CPU and random reboots after using more ports than normal. I have IGMP snooping disabled on VLAN's and have two Insight switches. I ...
I'm sorry to hear that you have had this problem. If either of you still have a unit running 1.0.5.38 and which is showing the problem, can you please export a tech support file from the switch and send it to us?
To get the tech support file, on the local admin page, go to Maintenance - Export - HTTP File Export. From the menu, choose Tech Support and click Apply.
Please then email this to switch_support (a) netgear.com referencing this thread.
Thank you,
Brendan M
Hi BrendanM
The switch is currently in use. However, maybe later this week I can replace the firmware, collect the logs and roll back.
I have 9 of these switches in my corporate production environment but I have not updated to 1.0.5.38 after seeing this post. They are all still on 1.0.5.36. If there is indeed an issue with 1.0.5.38 then I certainly don't want to update them so lets keep this thread updated on what's happening with this.
I have provided the requested log file to the switch support. I hope it helps to solve the issue.
BTW: I have to admit that I made a mistake in my above reply. Our switches are not GC752XP but GC728XP, but it looks like the issue is about the same.
Some more details on our setup which might help debugging: We use the switches mostly to power PoE Access Points, which means that there is a huge amount of traffic coming from the APs after the PoE power is switched on after the reboot of the switch and all APs boot simultaniously. Besides that we have maintained many PoE schedules via Insight.
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