NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RonBay
Jul 11, 2023Aspirant
GC752XP Switch Firmware 1.0.5.38 Issues high CPU Rebooting
I started having issues recently on firmware 1.0.5.38 with high CPU and random reboots after using more ports than normal. I have IGMP snooping disabled on VLAN's and have two Insight switches. I ...
BrendanM
Aug 01, 2023NETGEAR Expert
I'm sorry to hear that you have had this problem. If either of you still have a unit running 1.0.5.38 and which is showing the problem, can you please export a tech support file from the switch and send it to us?
To get the tech support file, on the local admin page, go to Maintenance - Export - HTTP File Export. From the menu, choose Tech Support and click Apply.
Please then email this to switch_support (a) netgear.com referencing this thread.
Thank you,
Brendan M
RonBay
Aug 01, 2023Aspirant
Hi BrendanM
The switch is currently in use. However, maybe later this week I can replace the firmware, collect the logs and roll back.
- GedruspaxAug 02, 2023Star
I have 9 of these switches in my corporate production environment but I have not updated to 1.0.5.38 after seeing this post. They are all still on 1.0.5.36. If there is indeed an issue with 1.0.5.38 then I certainly don't want to update them so lets keep this thread updated on what's happening with this.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!