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Forum Discussion
Jeremyse
Jun 09, 2020Tutor
Uplink IP
I have another curious issue. I am running multiple switches in my environment and when I look at the connected neighbors every link between the switches has a foreign IP that does not match the IP ...
- Jun 15, 2020
I got your private message and forwarded the diagnostics file to the higher tier of NETGEAR Support to check it.
I just got feedback and it was confirmed that there are network parameters set to 169.254.0.239. This is the cause on why the switch advertise this as its Mngt IP Address. The only way to clear this is to factory reset the switch and reconfigure it. To reconfigure it, be sure to delete it from NETGEAR Insight then re-add it. Do NOT reload the configuration on the switch but be sure to reconfigure the settings via NETGEAR Insight.
Regards,
DaneA
NETGEAR Community Team
Jeremyse
Jun 10, 2020Tutor
Yes I can ping and login to the switch locally using the mgmt IP address I assigned.. The ports in question are trunked for all VLANs becuse they interconnect the switches. It appears to work fine, just looks really weird. I would expect the neighbor IP to be the MGMT ip in VLAN 1 that I assisgned instead of the 169....
That begs the question do I fix it, if so how?
DaneA
Jun 11, 2020NETGEAR Employee Retired
Thank you for your response. From the NETGEAR Insight App, select the GC728XP then scroll down and tap Diagnostics. Then, tap Share Diagnostics then enter your e-mail address and tap Send. Once you have receive the diagnostics file, kindly upload it to Google Drive then send its download link to me via private message.
Regards,
DaneA
NETGEAR Community Team
- DaneAJun 14, 2020NETGEAR Employee Retired
I got your private message and sent the diagnostic file to the higher tier of NETGEAR Support to check it. I got a feedback that everything looks correct from the Core and the remote side needs to be checked.
Kindly send me also via private message the diagnostics file of the SW-Leaf switch.
Regards,
DaneA
NETGEAR Community Team
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