NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Uplink IP
I have another curious issue. I am running multiple switches in my environment and when I look at the connected neighbors every link between the switches has a foreign IP that does not match the IP ...
I got your private message and forwarded the diagnostics file to the higher tier of NETGEAR Support to check it.
I just got feedback and it was confirmed that there are network parameters set to 169.254.0.239. This is the cause on why the switch advertise this as its Mngt IP Address. The only way to clear this is to factory reset the switch and reconfigure it. To reconfigure it, be sure to delete it from NETGEAR Insight then re-add it. Do NOT reload the configuration on the switch but be sure to reconfigure the settings via NETGEAR Insight.
Regards,
DaneA
NETGEAR Community Team
Thank you for your response. From the NETGEAR Insight App, select the GC728XP then scroll down and tap Diagnostics. Then, tap Share Diagnostics then enter your e-mail address and tap Send. Once you have receive the diagnostics file, kindly upload it to Google Drive then send its download link to me via private message.
Regards,
DaneA
NETGEAR Community Team
I got your private message and sent the diagnostic file to the higher tier of NETGEAR Support to check it. I got a feedback that everything looks correct from the Core and the remote side needs to be checked.
Kindly send me also via private message the diagnostics file of the SW-Leaf switch.
Regards,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
