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Forum Discussion
Dgillet
Apr 18, 2026Aspirant
Cloud portal unaccessible
Hi The new cloud portal only uses the mobile phone number to send the verification code. The option to use the email address isn’t available anymore. I’m left out because the sms never worked. I...
Dgillet
Apr 26, 2026Aspirant
Screen capture here (this comes after entering email & PW).
- schumakuApr 26, 2026Guru - Experienced User
It's a simple App page titled "Verification methods" and two selections, one "SMS Message", and one with Email address.
At least this is what we still see here from Switzerland - that's the very same for several years.
Both mobile number and Email are stored along with your Netgear Account.
It's possible, Netgear IT does still work on changing and reorganising things as we're writing here.
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