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Forum Discussion
"COUNTRY NOT SET" Error when accessing NETGEAR Insight
Some NETGEAR Insight users reported the error "Country not set" when selecting a country during setup or when updating the user profile. This error has prevented some users from logging into NETGEAR ...
I get the following message "Since, you have already purchased a subscription, changing the Country at this time not allowed." still when trying to set the country, and the app is now useless to me as I can't get past the select country.
I have tried to do this through the app and the website. Website says "Since, you have already purchased a subscription, changing the Country at this time not allowed.". App says that it can't contact the insight servers and failed to update the profile.
Thank you for the update, I will forward the information to engineering to review the cause. Any further issues please reach out to insight-feedback@netgear.com for further issues.
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