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Android
3 TopicsInsight App and website issue
Whenever I login to the app I get put to a page that says that I need to select a country. I do so and it errors out saying it cant contact insight. When I login from a pc it says I need to enter a country I do then it errors saying that because I already have purchased credits I can't select a country. I can't use the app on my phone and its a major incovience to have to go through all the menus to get it to allow me to do it from a pc with this error. This just started recently as I have been using the products for a while now.2.1KViews0likes1Comment"COUNTRY NOT SET" Error when accessing NETGEAR Insight
Some NETGEAR Insight users reported the error "Country not set" when selecting a country during setup or when updating the user profile. This error has prevented some users from logging into NETGEAR Insight through the app or web portal. This issue was identified and addressed during the June 4 th maintenance cycle. If you are still receiving this error, log into the app and re-select the appropriate country. At NETGEAR, we are working non-stop to push NETGEAR Insight even further with exciting new features and products in our ecosystem. You can contact the NETGEAR Insight team at insight-feedback@netgear.com. Sincerely, The NETGEAR Insight Team3.2KViews0likes3CommentsTemporary Service Interruption for Insight
Please be advised that we are aware of an issue with the NETGEAR Insight Mobile app and Insight Cloud Portal. Our team is actively working on restoring services as soon as possible. We apologize for any inconvenience this may cause. - The NETGEAR TeamSolved3.3KViews1like1Comment