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Android
64 TopicsOrbi app on android phone "no internet connection"
I went to my Android phone to check Armor for my network (which I had recently renewed). It looked OK. I then looked at the Orbi app on my phone and it said “no internet connection”. I did a speed test from my phone and did very well (356 Mbps down and 34.8 up). I came to my PC and logged into ORBI and everything looked fine. Rebooted the router. Still could not get the ORBI app to work on my phone. Uninstalled it. Reinstalled it. Still does not work, saying no internet. What do I do now? It looks like this has been previously reported but I don't know the fix, if any...Solved182Views0likes5CommentsOrbi Not Recognizing MySecurity Answers
For some reason my login password is not working so I have tried to change it using my serial number but the answers to my security questions are not recognized either. I have not changed them from when I first set them up so not sure why I am having this problem. Any suggestions?300Views0likes6CommentsHow to connect to the APP a system which is already configured ?
I already have a RBK50 system with 5 satellites. It's working properly. But I changed my mobile phone and I lost the system on the APP of my new S25 ULTRA. I have tried to add it but 3 of 5 satellites are considered as not connected on the Network Mapping section. But if I go on the orbilogin.net all 5 satellites are well connected ... I have tried to reboot the router but always same ... Any idea ? Regards GeoffroySolved496Views0likes4CommentsRS500 connected devices list doesn't match nighthawk and home assistant apps
Nighthawk app and Home Assistant app with Netgear integration don't read the full list of connected devices even though the 192.168.1.1 router admin portal shows the full list of connected devices. I have two phones that do not show up on the list in either app, but do show up on the list in the router admin portal. The only workaround is to reboot the RS500 router which properly syncs the full list of connected devices across apps but within 1-2 weeks the list becomes desynchronized again. This causes my home automation to fail as it relies on my phones being discovered on the WiFi network for presence detection when I am home and connected to the router. My router firmware version is v1.0.5.22. Since both home assistant and nighthawk apps are failing to read the full device list at the same time, I believe this is a router firmware issue or REST API cloud/server endpoint issue (ARP cache issue?). Home assistant uses the Netgear API via Python on a raspberry pi server connected directly via Ethernet to the router, I'd assume the nighthawk app uses a similar mechanism to retrieve the connected device list. Hoping this can be escalated to the Netgear engineering team. Best regards.843Views0likes7CommentsApp Stuck at No Internet Connection
Just got this thing. Installed the app and it just does not work. It either just sits at a page showing No Internet Connection with option to try again, or sometimes it gets past that after hitting the try again a million times, to a login page. But that login button is completely dead. Nothing happens. What is going on? Seeing these same issues in the Android reviews of the app as well.362Views0likes1CommentNighthawk App (Android) timeout
Hello, I have a Netgear R7000 which works perfectly fine and is accessible via web browser from my laptop. Unfortunately, I can't seem to use the Nighthawk app. It gets as far as the "Login required" screen, thinks for a while then comes back with a messag that says "Your router is unreachable. Please check that your router is on. If this issue persists, try rebooting your device" The router is not unreachable for any of the devices on th network including the same phone (via web browser). I have tried the reboot of my phone and the router. Neither makes a difference. This non-connectivity/unreachable error seems to be linked strictly to the Nighthawk app. I've checked the Google store a few times and no update is available. I've checked the Netgear website and it says I have the latest firmware I am running as 192.168.1.1 The Netgear app does not allow me any option to direct search (via IP)574Views0likes9CommentsConnexion via l'appli Nighthawk
Bonjour, Suite à réinitialisation de mon smartphone, je n'arrive plus à accéder à Nighthawk ... Quand je veux accéder à mon routeur, en scannant le QR code, j'ai l'impression qu'il veut que je reinitialise le routeur ... ce que je ne veux pas faire MErci pour votre aide DL62Views0likes0Comments