NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Phone app
I have a R7000 router and the phone that I used to setup the router with no longer works. I have a new phone am I wondering can I install the app again on new phone and would it just automatically auto detect the existence of network? Would it make me setup network again? I have forgotten the password on the connection and I always used the app to look it up. I don't want to disrupt what is already setup.Wrong network password
I was trying to reconnect via wifi to my HP printer. It asked me for the network password. I typed it in and it said it was the wrong password, but it wasn't. I tried to connect to another printer that is a Canon, same thing happened. I then tried to login to my Nighthawk router C7000v2, and again it says my password is wrong. So I tried to connect to a tablet that I have and clicked the forget button so I would have to reenter the password to connect to the router. It asked for the password and it worked. Why can't I connect to the router on some devices but, not others including my app for Nighthawk?RS200 Nighthawk App Device List
(09/18/25) I have the Nighthawk app v2.47.0.4909 on my android and the most current firmware (v1.0.5.12) installed on my RS200. If I log in to the web access for the router, all the attached devices are listed and listed properly. However, in the app, that is not the case. Devices that are attached are not listed, devices are listed incorrectly, and others are not showing up at all. EG: my laptop is connected via 5G Wi-Fi but is only listed in the app as a wired device that is not connected, also, new devices (like the new tablet we got our daughter) is not listed at all. Router has been rebooted and power cycled, app had the cache and memory cleared and reinstalled, all has had no effect on devices listed in the app.Can't Log In From App
Seems like after a recent firmware update, I can no longer log into the router from the Orbi app. It asks for the login credentions of which I use admin and the same password I use on my laptop, but I get the message "Your router is unreachable. Please check that your router is on. If this issue persists, try rebooting your device." I have rebooted the router several times. I've cleared cache and data on the app. I've deleted and reinstalled the app. I can use a web brower on my phone (Samsung S21, Android 15) and get logged in. I've even changed the router password but still no luck. Any ideas?Alternative to the Nighthawk App?
Is there one? Can I connect my laptop to the Ethernet port and use an HTTP or SSH or something connection to setup my AX1600? I have spent hours trying to get the Android app to do it and, from looking at the other messages on this site, the App is broken. If I can't get it working in the next few days the AX1600 is going back to the store tagged "defective".Orbi rbr40 not connecting with modem
Hello, I’m hoping someone can help me. I have an Orbi rbr40 router with two satellites. Motorola modem. I unplugged the router and modem four days ago to move something. Plugged back in a few hours later. The router appeared as it was loading- slow white blinking light. Then turned solid purple. I tried unplugging and syncing a few times. Called Orbi, not sure if it was really Orbi. I called three different times, in sum they are saying there is malware. They said when I unplugged and replugged (prior to issue) that allowed malware thru and somewhere along the line of router, satellite or devices it is infected and I’d need to pay $349 for 5 years (maybe 3, can’t remember) or $499 for lifetime security protection. They said they clean up the malware and fix the issue. I don’t buy it. i have since done a factory reset, no help. I called Xfinity today, there is no issue with signal getting to modem. And YouTube says my modem is working fine. The router is now solid white light. of course Xfinity tried to have me rent a modem/router. any help, in simple terms, would be greatly appreciated. My soon to be ex husband was the tech guy- he skipped town to his new life and this is all foreign to me. Thanks a million in advanceNetgear R8000P
Guten Abend Wie kann ich auf meinem erwähnten Router zufreifen? Ich habe mein Router in Bridgemodus eingestellt da ich einen Router (Glasfaser)von von meinem Internetanbieter erhalten. Anscheinend in einem Netzwerk kann nur ein Router vorhanden sein. So ich habe mein Netgear in Bridge Modus eingestellt. Danke für Ihre Beratung Marski