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Forum Discussion

Retired_Member's avatar
Retired_Member
Oct 11, 2020

Delete my Account

Hi,

 

could somebody delete my Netgear/Readycloud account, pls.

 

I don't own any netgear products. Just used it to access a NAS of a friend a long time ago.

 

Sad thing that there is no option to delete it by myself and also in the support form there is no option (i have to select a product or enter a serial number?! )

 

THANKS!!!

1 Reply

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Retired_Member,

     

    Welcome to the community! :) 

     

    Your MyNETGEAR account cannot be cancelled here within the NETGEAR community. You will need to open a ticket with NETGEAR Support.  

     

    However, you can close your community account by following the steps below:

     

    How to Close your Community Account:

     

    1.   Log into your community account.
    2.   Click on your username.
    3.   Click My Settings.
    4.   It should default to the Personal tab. 
    5.   Click Close Account option.
    6.   Follow the prompts to Close Account.


    Note: You can close your account and remove your personal information from this site. After you close your account, you can't re-open it. When your account is removed, all kudos, accepted solutions, and achievements will be permanently deleted. If you later decide to re-join the community, you must re-register and start from scratch. Closing your account will immediately log you out.


    7.   Enter Username.
    8.   Click Close Account.
    9.   Once logged out you will see Success!
    10. The account has been closed.

     

    If you attempt to log in again with this email address, the system will prompt you for a new username and to accept the terms and conditions again. 


    Regards,

     

    DaneA

    NETGEAR Community Team

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