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Forum Discussion
Delete or deactivate insight account
How do I deactivate or delete an insight account? Like most I was just looking to see what it was. For silly little things like this I will be moving on from netgear products due to their support po...
fred22red wrote:How do I deactivate or delete an insight account?
There is no "dedicated" Insight or Insight Pro account - all are Netgear Account(s). Unfortunatley, the Insight Pro Administrator and Insight Pro Manager accounts require dedicated email addresses, lack of an appropriate roles concept on a higher level.
The Netgear Account handling should be done on https://my.netgear.com/ - unfortunatley the ability to disable and remove the account seems to be disabled these days.
fred22red wrote:Like most I was just looking to see what it was.
Unfortunatley, Netgear introduced the term "Insight Pro Account" eg. here How do I create an Insight Pro account? - here again, the Email must be "unused" in the Netgear Account context, and it's about the creation of Insight Pro Administrator role or Insight Pro Manager role accounts.
fred22red wrote:For silly little things like this I will be moving on from netgear products due to their support policies next chance I get. Short term gain, long term pain.
Not really a support problem - just non-predictable changes in their cloud platforms. YeZ can you assist this user please to get his account removed?
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