NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sololion
Jan 22, 2024Aspirant
Failed to Activate Captive Portal in Netgear Insight
I am setting a WiFi network with organization-wide SSID enabled. When I try to enable the Captive Portal, an error message "Only alphanumeric characters and special characters !"#$%&'()*+,-.\/:;<...
BrianL
Jan 22, 2024NETGEAR Moderator
Hi Sololion,
Does the same error pop up when you try to enable the said feature on another SSID? Maybe try making a test one and see if the same issue persists.
Kind regards,
- SololionJan 22, 2024Aspirant
Many thanks for all the suggestions.
I have set another SSID for using the basic captive portal, and the same error message comes out.
No special characters were used in the SSID.I have also attached the screen shot in this post.
- SololionJan 22, 2024Aspirant
With further testing, the captive portal setup completes with no error message if no EULA is included. In fact, my original EULA does not include any special character, and within 1000 character limit. Seems I have to give up this at the moment.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!