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Forum Discussion
Sololion
Jan 22, 2024Aspirant
Failed to Activate Captive Portal in Netgear Insight
I am setting a WiFi network with organization-wide SSID enabled. When I try to enable the Captive Portal, an error message "Only alphanumeric characters and special characters !"#$%&'()*+,-.\/:;<...
Sololion
Jan 23, 2024Aspirant
Many thanks for all the suggestions.
I have set another SSID for using the basic captive portal, and the same error message comes out.
No special characters were used in the SSID.
I have also attached the screen shot in this post.
Sololion
Jan 23, 2024Aspirant
With further testing, the captive portal setup completes with no error message if no EULA is included. In fact, my original EULA does not include any special character, and within 1000 character limit. Seems I have to give up this at the moment.
- BrianLJan 24, 2024NETGEAR Moderator
Hi Sololion,
Thanks for the update. You can open a new thread so we can further look in the issue you encounter using your original EULA for the captive portal.
Kind regards,
- SololionJan 25, 2024Aspirant
Hi BrianL
Really thanks for your previous advices.
I have further go through a checking on my EULA, and discovered that the portal declines any special characters listed in the error message be included in my EULA.
In another word, the system allows my to use "By using the WiFi service provided by our organization" as my EULA, but prohibits me to use "By using the WiFi service provided by our organization,". The last "comma" trigger the error message. Maybe this is a bug?
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