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WFransL's avatar
WFransL
Tutor
Feb 02, 2022
Solved

GS108Tv3 continues to report "device(s) lost communication with the NETGEAR Insight cloud service"

Just informing and hoping that you can solve the issue   My GS108Tv3 switches continue to report "device(s) lost communication with the NETGEAR Insight cloud service" although 'Netgear' reported th...
  • WFransL's avatar
    WFransL
    Mar 14, 2022

    No disconnects over 28 days since I installed FW 7.0.9.5 !!!

WFransL's avatar
WFransL
Tutor
Feb 04, 2022

What Insight subscription do you have? 

Insight Premium Subscription

 

Was everything working fine before? 

Earlier FW never gave a problem

 

Are there any changes in the settings that might have triggered the problem? 

Settings have not changed

DaneA's avatar
DaneA
NETGEAR Employee Retired
Feb 06, 2022

WFransL,

 

Thank you for your response. 

 

I checked the status of NETGEAR Insight here and everything seems fine.  It is possible that your concern is an isolated issue.  I suggest you to open a support ticket with NETGEAR Support here at anytime for further investigation. 

 

 

Regards,

 

DaneA
NETGEAR Community Team

  • WFransL's avatar
    WFransL
    Tutor
    Mar 14, 2022

    No disconnects over 28 days since I installed FW 7.0.9.5 !!!

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