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Forum Discussion
androidken
Jul 09, 2026Aspirant
I don't have access to features to my PR60X router
I am frustrated with this as well. As a business with 3 locations, I am on classic. I have access to features to my PR60X router advertises as having. I can't use the new IDS or any features. Heck, I...
androidken
Jul 09, 2026Aspirant
***I don't have access to features*** Typo from my previous reply and can't edit for some reason. Came here and saw others are not being upgraded to the new Insight and wanted to voice my concerns with OP.
- schumakuJul 16, 2026Guru - Experienced User
androidken wrote:
***I don't have access to features*** Typo from my previous reply and can't edit for some reason.
Fixed on your behalf.
Indeed, the newly introduced NETGEAR Exium IDS Intrusion Detection System requires your account on the new Insight platfrom.
Can mr_sase keep us updated as several community members are keen to testdrive NETGEAR Exium on their PR60X, PR460X, and similar?
androidken wrote:
Came here and saw others are not being upgraded to the new Insight and wanted to voice my concerns with OP.
Not all Insight Premium accounts are migrated yet, many Insight Pro are still on the classic Insight
https://insight.netgear.com/classic/#/dashboard/account
Have no insight when a more complete migration will be done globally - expect it every weekend to come finally ...
- androidkenJul 16, 2026Aspirant
Thank you.
I really want these updates we were told we'd have. I see that Insight 10.x is already rolling out when we don't have 10.0. All I'm told is wait and wait. They should just upgrade those of us asking to be upgraded. I've opened 2 tickets and told it would be June the. July.
- schumakuJul 17, 2026Guru - Experienced User
androidken wrote:
I really want these updates we were told we'd have.
The roll-out is indeed not finished for many Insight Premium accounts.
androidken wrote:
I see that Insight 10.x is already rolling out when we don't have 10.0
Haven't seen any confirmations in the community yet.
androidken wrote:
They should just upgrade those of us asking to be upgraded.
Had requested the migration of my Insight Premium account (hosted in an European Date Center as the primary usage is here) as part of another support case - was told several times next weekend, but no luck yet. So waiting for ...
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