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Forum Discussion
Insight - Credit Allocation Tab Missing
My account show 5 available credits but I do not see the "Credit Allocation tab in my account. I've seen reference to the prifile being incorrect, but I don't see how to change anything in my account...
No, I've re-booted the WAC510's and the switches, but 3 devices stay disconnected - but not always the same 3. 3 of the 5 credits showing as available should be for the 3 disconnected devices. Before I added the last 3 WAC510 AP, all devices were fine. The issue started when I added the 3 new ones. Please see screen shots. Many thanks for your help!
That far it's correct - devices not connected to the Insight cloud account free up the licenses. Nothing to worry, not a licensing issue.
Figure out why the WAC510 don't connect reliably. Try to remove and re-add one from Insight (just in case, take one that is rarely used for this weekend).
RaghuHR your customer requires assistance.
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