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Forum Discussion
Insight - Credit Allocation Tab Missing
My account show 5 available credits but I do not see the "Credit Allocation tab in my account. I've seen reference to the prifile being incorrect, but I don't see how to change anything in my account...
Sorry to hear. You know I'm not Netgear, however I've seen a few other posts (on the Insight Pro side) which made me think there is a problem with the initial registration of devices into Insight since they have introduced the one year free license bundle with the units. Can't help much more from that point, hope Netgear will pick up soon.
Oh, send RaghuHR a PM (-> PM to RaghuHR) with your Insight Account (email) and the serial numbers of the units struggling with the connection to Insight.
Thanks very much! I've removed and added, reset to factory, and finally got one of the three to connect. The other two just are waiting for first connect however, I can see them and connect via http.
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