NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

hunger's avatar
hunger
Apprentice
Feb 13, 2017
Solved

Insight 2.12 on iOS 10.2.1 crashes when invoking My Products

Insight 2.12 on iOS 10.2.1 crashes 100% of the time when invoking My Products from the MY NETGEAR menu accessible by tapping the icon in the upper right corner. It displays the background and the mes...
  • Salauddin's avatar
    Salauddin
    Jul 18, 2017

    Hi Henry,

    Good to know, the Insight version 2.53 fixed the crash issue.
    Sorry for the inconvenience you faced while deleting an Old device, we will consider your suggestion for the Inclusion of serial number .
    However, it is advisable to use a configurable/ friendly name to uniquely identify the devices.

    For the email concern mentioned, we do see the Cancel and Send options on the top of the Mailing page.
    We did check on the IOS version V10.3.2. and the IM2.53, both being the latest.

    Please share the below details so we could better understand the issue
    1. IOS device and OS version
    2. Screenshot for the missing Send & Cancel options

    Salauddin

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More