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Forum Discussion

tks-it's avatar
tks-it
Aspirant
Nov 10, 2022

Insight is not reachable

Hi there, I was wondering if anyone has problems with connecting to Insight Cloud Portal. I can log in but it always pops up with an error that Insight is not reachable at the moment... this is doin...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Nov 10, 2022

tks-it,

 

We apologize for the inconvenience this has caused you.  đŸ˜ž

 

This is currently being fixed.  

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • tks-it's avatar
    tks-it
    Aspirant
    Nov 10, 2022

    Thank you very much. I just started to change SSIDs, rules and passwords ... and then kaboom 😄

    Thanks for the reply.

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired
      Nov 10, 2022

      tks-it,

       

      Just an update.  The issue is now resolved.  If you encounter any problems, kindly try to log out then log back in.

       

      If in case the problem still occurs, I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for further assistance.

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team

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