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Steve-McB's avatar
Steve-McB
Initiate
May 06, 2024
Solved

Cannot get access to admin login screen on my SRR60/AC3000 router

Hi I have a new device I need to connect to the network that requires my phone to be connected to a 2.4GHz wifi. As my phone will not allow me to select the frequency, I need to make a change to the...
  • DavidGo's avatar
    DavidGo
    May 10, 2024

    Hi Steve-McB 

     

    Welcome to the community!

     

    This is a known issue for which we have a patch firmware with a fix. The issue does affect Chrome and Edge, please use Firefox to access the web admin page.

     

    I have sent you a PM with a link to download the patch firmware.

     

    Kind regards

    DavidGo

Steve-McB's avatar
Steve-McB
Initiate
May 10, 2024

installed Firefox and I'm in

installed the patch you sent me, and I can now get in through Edge

Many Thanks, my frustration finally comes to an end

DavidGo's avatar
DavidGo
NETGEAR Expert
May 10, 2024

Hi Steve-McB 

 

Happy to hear that 😀

 

Thanks

DavidGo

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