NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Where to find invoice for Insight subscription
Hi, I need the invoice for my Insight subscription but I'm not able to find it anywhere. I have looked in the Insight portal, Account Management -> Purchase Order History, where nothing is shown, in...
Welcome to our community! :)
Let me try to forward your concern to our customer care team. May you be able to provide the information below and send it to me via private message.
- Name:
- Contact number:
- Time of purchase:
- E-mail address:
- Product/Subscription:
- Timezone:
- Preferred time of callback:
I'm looking forward to your pm.
Regards,
John
NETGEAR Community Team
John,
I too need this functionality to download my invoices from the insight Portal.
I manage many insight accounts and whenever they auto renew it is a gamble of if we will receive the emailed invoice.
Please put this capability on the insight portals. We spend a lot of time chasing down invoices from Netgear.
Also, there is never any history of purchase/renewals on the Insight portals? Why? Shouldn't our auto renewals and initial purchases show up there?
This has been so frustrating. I am a partner, my partner rep won't help, and support hasn't been the greatest and taking care of this issue.
Please get the developers to look at this fix.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
