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Forum Discussion
change profiles on SFP slot
I have a M4250 10G and I wanted to configure the second SFP slot to the NDI Profile I have for other ports. At present it is on the default VLAN 1 and I want to change it to VLAN 2. I went into t...
Hi fleggett ,
Sorry about this issue. With latest 13.0.2.34 https://www.netgear.com/support/product/GSM4212PX.aspx#download software, Auto-Trunk should automatically place the uplinks connected to another switch in Trunk mode with Native/PVID = VLAN 1 and other VLANs/profiles in trunk/tagged mode. Not sure what is connected on that port, please export the Tech Support file out of this switch (AV UI: Diagnostics\Support Diagnostic) and send it @ ProAVDesign@netgear.com please. The team will detect what's wrong and help you fix it.
Regards,
I have updated to the latest firmware and I still can't update the profile of the 2nd SFP slot. I select the profile I want, tick the SFP 2 slot and press APPLY. The screen washes out and I get the processing wheel animation but the pop window doesn't disappear and when I press cancel I can no longer ping the switch.
My connections at present:
VLAN 2 (NDI 5, Dante)
Ports 1 - 8 and SFP 1(Port 11)
VLAN 1
Ports 0 - 10 and SFP 2 (Port 12)
I would like to move SFP 2 (Port 12 ) onto VLAN 2
I have tried doing this via the AV GUI and it didn't work.
I have instead used the Standard GUI and gone to Switching/VLAN Membership and selected the ports I want on the VLANs I want and saved.
Now on the AV GUI if I hover over Port 12 SFP 2 it does say VLAN 2 in the info but if I go to PROFILES it isn't listed and when I reboot the NDI traffic no longer parses through port 12.
hi fleggett ,
Again, sorry about this issue! Yes, configuring the switch on both sides (IT GUI, and AV UI) can lead to such mismatch or conflict - only one interface should be used for VLANs related settings. The AV UI is manupulating concepts (Profiles) that the IT GUI isn't aware of. I am afraid the conflict cannot be resolved by the AV UI on its own now. Can you send your tech-support file to ProAVDesign@netgear.com (email) so that the team can take a look. If you are using the IT GUI, you can do this in Maintenance\Export\HTTP File Export\Tech-support in the dropdown menu list. We are most likely going to help you during a call, with a factory reset and a configuration in the AV UI only, step by step.
Thank you,
I have sent the tech support file to the email address supplied and put a link to this discussion page.
I must mention that it was only after using the AV GUI and not being able to set the profile on the SFP port that I then did it via the Main GUI.
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