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Forum Discussion

TheoNeedsANap's avatar
Feb 14, 2024
Solved

Parental Profile Device Limit Bug

If you have more than 20 devices in the default home profile, placing the, for example, 24th item into a child profile. It can’t be removed and put back into the default home profile without paying for parental controls because you “can’t have a profile over 20 devices.”
So I would have to pay to no longer have a device in a profile for parental controls because it can’t go back to the default.
That makes no sense. Y’all missed a check in the code to make sure the device limit doesn’t apply for the default home profile that every device is automatically added to.
Nighthawk app version 2.33.0.269
Firmware v1.0.8.64_3