M4300-96X HIGH CPU Utilization

Hello Netgear Community

I have a M4300-96X ProSAFE 96-port 10G switch designated as the core switch in an enviroment that 

ProAVDesign@netgear.com designed & configured.

This device is running at a VERY high CPU utilization. 

I need some asstiance to get this replaced or resolved as it is impacting our customer.

Memory Utilization Report

status KBytes
------ ----------
free 1176568
alloc 879684

CPU Utilization:

PID Name 5 Secs 60 Secs 300 Secs
---------- ------------------- -------- -------- --------

16 (kworker/0:1) 0.00% 0.09% 0.08%

1480 (procmgr) 0.19% 0.04% 0.06%

1572 hwMonTask 0.00% 0.01% 0.01%

1581 osapiTimer 0.00% 0.00% 0.01%

1585 bcmINTR 3.70% 3.26% 3.28%

1588 bcmL2X.0 5.85% 5.60% 5.59%

1590 bcmCNTR.0 4.68% 4.36% 4.53%

1593 bcmLINK.0 5.46% 5.27% 5.25%

1596 bcmRX 9.17% 9.20% 8.81%

1609 cpuUtilMonitorTask 0.19% 0.23% 0.23%

1619 tap_monitor_task 0.00% 0.01% 0.14%

1624 simPts_task 0.19% 0.10% 0.04%

1632 emWeb 0.19% 0.12% 0.36%

1634 dtlTask 1.95% 1.31% 1.22%

1637 hapiBpduTxTask 0.19% 0.09% 0.05%

1638 hapiRxTask 0.58% 0.97% 0.95%

1652 trafficStormControl 0.00% 0.02% 0.01%

1658 SNMPTask 0.00% 0.04% 0.40%

1681 snoopTask 1.75% 1.41% 1.52%

1714 ipMapForwardingTask 56.23% 56.03% 54.94%

1720 openrTask 0.58% 0.95% 0.99%

1744 mgmdMapTask 0.19% 0.06% 0.04%

1754 ip6MapLocalDataTask 0.00% 0.03% 0.03%

1761 lldpTask 0.00% 0.14% 0.21%

1770 isdpTask 0.00% 0.10% 0.05%

1773 RMONTask 0.19% 0.89% 0.77%

1794 StatsAppTask 0.78% 0.76% 0.75%

1832 poe_monitor 5.46% 6.78% 6.81%
------------------------------ -------- -------- --------
Total CPU Utilization 97.62% 97.77% 97.21%