Forum Discussion

Aspirant

May 03, 2023

Serviceport and SSH wont accept config after firmware update to 7-0-1-24

Good afternoon, After purchasing several M4500-48XF8C devices, we have been impacted by the following bugs. We have updated to firmware version 7.0.1.24. The following problems are still occu...

MikeD1234

NETGEAR Expert

Jul 10, 2023

Hi rosshoffer,

For #1, I would advise to contact us @ proavdesign@netgear.com, and we are happy to go through this with you, and, if required log a bug for this with our engineering team.
For #2, the switch serves indeed on port #22, if we look at the manual:
M4500 Intelligent Fully Managed Switches CLI Command Reference Manual Software Version 7.0.0 (netgear.com)
Page # 72, there is the following description:

Furthermore, as example:

login as: admin
admin@xxx.xxx.xxx.xxx's password:
Welcome to Ubuntu 16.04 LTS (GNU/Linux 4.14.4 x86_64)

 * Documentation:  https://help.ubuntu.com/
Last login: Mon Jul  3 07:53:36 2023 from 172.22.0.101

Initializing console session. Press ^z to exit
Connecting to /dev/pts/0

User:admin
Password:************

(M4500-48XF8C) #

It accepts on port #22, and once you have logged in, you can then login into the CLI of the switch.

Mike

SecretSquirl
Aspirant
Oct 04, 2023
Sir,
Thank you for the response...and your instructions make sense, they just don't work. We changed the ip ssh port to port 23 (one of the allowed ports through our main firewall) to establish the initial remote connection. When trying to configure the ssh port to port 22 I receive the message "Couldn't set the SSH server port number (already in use) even though in the running config it states "ip ssh port 23". This is also while I am connected to the CLI through port 23...so how could port 22 be in use? I hope this makes sense. Also on an out-of -the-box switch I followed your instructions to connect via port 22 with the default login and get Access Denied.