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Forum Discussion
manne11
Nov 24, 2023Follower
Attempting to request an RMA, Not working
Hello, I am trying to request an RMA using the "Request Hardware Support" button on the registered products page and I am always met with the message " somethingWentWrong " when trying to submit ...
FURRYe38
Nov 24, 2023Guru - Experienced User
Try a different browser? MS Edge or Firefox?
If that fails, try these:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
https://kb.netgear.com/1162/How-can-I-get-a-Return-Material-Authorization
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