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Forum Discussion
Zworkon
Nov 22, 2023Aspirant
Chrome Certificate
After the latest updates with chrome, The certificate is not secure and I get this: This site can’t be reached The webpage at https://192.168.x.x/ might be temporarily down or it may have moved ...
- Nov 22, 2023
Here is the solution I found:
We found a fix. Delete the user's local state file located in C:\users\(username)\AppData\Local\Google\Chrome\User Data\Local State. After deleting it the issue went away. Let me know if that works for you.
EDIT: Confirmed this is also happening on MacOS. Need to go to Library/Application Support/Google/ and Delete the Local State file from their as well.Thanks Everyone.
ReneD
Mar 04, 2024NETGEAR Moderator
Hello Zworkon,
This is already an ongoing issue and there is a patch firmware that fixes this. Please download the beta firmware on the link provided below and load it to your router and satellite. You can use a firefox browser to login to your GUI and load the firmware provided. After loading the firmware, make sure to perform a full factory default on the router and test if you can use Chrome or Edge after.
Satellite - https://ntgr.my.salesforce.com/sfc/p/300000000xsV/a/8b0000016WpK/Nk0fCSwTq8ndt3QrZnhLDk09qDZPcRY6xLBqR.upv3g
Take note to update the satellite firmware first before the router.
Have a lovely day,
Rene D
Netgear Team
- ArchitektMar 04, 2024Apprentice
ReneD Can confirm this fixed this issue for me in Edge and Chrome!!!! For statistics purposes, here are the browser versions I tested it with successfully (all are up to date as of this post, just checked).
Edge: v122.0.2365.66
Chrome: v122.0.6261.95
Firefox: v123.0
Tested with both Windows 11 23H2 and an old laptop (that can't run Win 11) running Windows 10 whatever is the most up to date version.
All 3 browsers now act as they did previously, which is good you connect, you get that same warning about trust etc., click advance and proceed anyway (depends on your browser the exact sequence but I assume by now everyone in this thread knows about this), and boom in you go to the GUI!
I will list a general suggested method to upgrade, as my specific set up is most likely way more complex than other people. If you're curious, my personal set up is this:
- ISP connects to commercial hardware firewall. This firewall also acts as the router.
- I have a Netgear MS510TXM switch that connects via the 10Gbps SFP+ port to the above firewall's 10Gbps SFP+ port. This is the central switch for everything on my network and numerous other ethernet cables connect here (PC, gaming devices, NAS, media server, other switches, etc)
- The Orbi SXK80, in AP mode, has its WAN port (the leftmost one, i.e. the one you'd just connect right to your ISP if you ran it in router mode) connected to the above switch.
- All 3 of my SXS80 satellites connect directly to the above SXK80 router via ethernet backhaul.
Take note of my specific product: these instructions only apply to my experience with my SXK80 and my three SXS80 satellites (2 that came bundled, 1 I bought later on). Also, be aware that I took an ultra paranoid approach to this given the firmware was described as being beta.
General suggestions:
- BACKUP YOUR CURRENT SETTINGS: This will probably differ for each model, but for the SXK80, click on Advanced->Administration->Backup Settings and click the "BACK UP" button at the top where it says "Save a copy of current settings". Make sure this is on hand somewhere not requiring net access. Just put it on your desktop.
- If you are rushing through this, you need to make sure you did step 1, unless you like to start everything from scratch and do things the hard way.
- As per instructions, INSTALL THE FIRMWARE ON EACH SATELLITE FIRST. I did each one at a time. Yes, that took a while, but I was paranoid and wanted to ensure nothing went wrong.
- Once you've updated all your satellites, now you can update the router.
- Yes, you do have to do a factory reset. As a test, I tried connecting w/out doing so and obviously it didn't work. Before you factory reset, please keep reading.
- I unplugged every satellite, so that at this point only the router was powered on.
- Now I did the factory reset. Follow the instructions for your model. If you don't know how, it's in the user manual. For my model it was towards the bottom at the appendix area. Just search for "factory".
- For my model, after the front LED blinked white (indicates booting up) for a while, it turned solid white for a while (indicates factory reset in progress).
- I directly connected my ethernet cable from my laptop to the router (not sure if this is required or you can just use wifi, but I wanted to be extra careful)
- I am not sure once it's solid white how long you need to wait but I got bored after a few minutes and decided to try connecting to the router. My model's factory default IP address is 192.168.1.1 so I opened Firefox (again, being paranoid, decided to keep using same browser as before, possibly not necessary) and connected directly to it. I then got the standard fresh out the box "let's set up your Orbi!" walkthrough.
- Follow the set-up instructions and you'll quickly be given a choice to start from scratch, or here's why you should have read step 1, restore your router configuration from a backup file. I selected this option and uploaded the config from step 1.
- I waited until the router was all done, verified I could connect with Firefox, then verified I could connect using Edge and Chrome (which previously wouldn't): it worked.
- Again, probably being overly paranoid, but I plugged back in each satellite one-by-one. By that I mean I waited until the front LED on each satellite remained on for the 3m the manual says it will do, and then it eventually turned off, indicating successful connection to the router.
- Profit. Issue resolved in Edge and Chrome with no regedit or other workarounds needed.
ReneD If you're curious, I have my router set to syslog everything to my NAS and got a bunch of warnings/errors the first time I powered on the first satellite (15 to be exact), after which point it seemed to reboot itself, gave me 3 more errors, and then fixed itself with no other errors at all. For the subsequent 2 other satellites, I simply got the same 3 errors instead of the initial 15. Once again, this didn't cause any problems: the satellites correctly fixed themself. If you want, I can send you the messages the syslog server sent me (just tell me the appropriate way to send them to you).
Once again, thanks!
- ArchitektMar 04, 2024Apprentice
ReneD Can confirm this worked. I posted a very detailed reply about what I did but for some reason said post got rejected and seems to be awaiting moderator approval after I edited it because an angry face emoji somehow accidentally appeared, I think due to how I ended my parenthesis.
- ScubaSteve007Mar 06, 2024Guide
Chrome and Edge will not access the Management Login on the SXR80. The only way in is by using Firefox and this concerns me if this stops. Firmware is up to date. recently windows and chrome updates are the reason this has stopped working.
There are no options to change setting from http to https or vice verse and to make matters worse I can not log a case with netgear without paying $$$$ for a contract for them to look at and fix an issue with their browser compatibility.
Any ideas welcome as nothing in the thread here works. 1 screen shot showing chrome (left) error) whilst Firefox (right) logged in.
- schumakuMar 06, 2024Guru
Unluckily, ScubaSteve007 's post was moved here from the Orbi WiFi 5 section to this thread by a moderator, by error without my original reply.
The answer to the post above was given before here before. Netgear has released a patch for the SXR80 and SXS80 before.
- ScubaSteve007Mar 06, 2024Guide
Thanks for the information re Beta but is a Factory Default seriously required? We have 2 kits each with 1 Router and 6 Satellites and that's a lots of time and effort to repare and set them up again 😞
- ArchitektMar 06, 2024Apprentice
ScubaSteve007 I mentioned a general guideline of steps after the firmware links. In my set up, I have 3 satellites. I only performed a factory reset on the router. I did not reset any of the satellites. I don't know if you have to do so, but every since I applied the patch I haven't had any wi-fi issues or issues connecting to the actual router.
- ScubaSteve007Mar 06, 2024Guide
Thanks understood, but if you factory reset the Router then it loses the Satelite information and they have to be paired back to the router 1 by 1
- Romans1136Mar 08, 2024Guide
So, @ReneD is there a firmware patch available for other products? Specifically, I have an RBR50 Orbi setup
- KurtpfostMar 10, 2024Aspirant
Hi Rene,
I clicked on the link for the Router in lieu of copying and pasting into Firefox, as at the end of the visual link was "..." I then copied the full link to Firefox. I then down loaded a ZIP file which had 2 other files.
SXR80-V4.3.2.1001356-signed Disc Image File
SXR80-V4.3.2.1001356-signed.md5
When I clicked on the Disc Image File I received an error message "The Disc Image File is Corrupted"
When I clicked on the Signed.md5 file the linked open to the following "SXR80-V4.3.2.1001356-signed.md5" and did not go any further.??
- schumakuMar 10, 2024Guru
Kurtpfost wrote:
I clicked on the link for the Router in lieu of copying and pasting into Firefox, as at the end of the visual link was "..." I then copied the full link to Firefox. I then down loaded a ZIP file which had 2 other files.
SXR80-V4.3.2.1001356-signed Disc Image File
SXR80-V4.3.2.1001356-signed.md5
When I clicked on the Disc Image File I received an error message "The Disc Image File is Corrupted"
When I clicked on the Signed.md5 file the linked open to the following "SXR80-V4.3.2.1001356-signed.md5" and did not go any further.??
At no point, the fine documentation Orbi Pro WiFi 6 AX6000 Tri-band WiFi System (SXK80) User Manual does instruct us users to double click a downloaded file, neither on Windows, nor on MacOS, nor on a Linux desktop.
Follow the Manually update router firmware (respective Manually update satellite firmware) process, starting from p.163. Then use the ADVANCED > Administration > Firmware Update > Manual Update menu.
It's possible your modern desktop OS does not show file extensions under some conditions or settings, so you might not see the .img on the file, much more a Type like "Disk Image File" ... that's the one you need to select for upload:
Regards,
-Kurt
- KurtpfostMar 16, 2024Aspirant
Hi,
Thank you for the response I have down loaded 3 screen shots, first shot is the same as you posted, the second shot is after I double clicked on "SXR80-V4.3.2.1001356-signed", the third shot is after I double clicked on the file and I received a "Disk Image file is Corrupted"
I do not have programming skills, so any response needs to be stated simple.
ERR_SSL_KEY_USAGE_INCOMPATIBLE
- SteMoMar 19, 2024Tutor
Hello ReneD,
Thanks for what you did. I ask you a favor, the links to download the beta firmware have expired for me, is it possible to recover them?
Thank you 🙂
🙂
- MrMcBicMar 24, 2024Aspirant
The links to that firmware have expired already.
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