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Firmware 2.3.1.100
I am not sure what to say about this new firmware. My parents alway taught me, “If you don’t have something nice to say, then say nothing at all”. Yet, I was also taught, “if you have a probl...
All,
We have received a list of comments from Flash008 and are reviewing them. Please note that there is nothing in the world that makes us happier than seeing happy and satisfied customers and users of our products. At NTGR, we take pride in our products and seek to please our customers.
In regards to the response that MrJosh provided, his point is that Orbi Pro was designed to be a DIY product for business owners that are not network engineers. I has the features to meet the needs of that group of users. But it looks like the success of the product, has resulted in unforseen expectations for features such as SNMP or Syslog which is not something that a small business owner would require.
in other words, Orbi Pro was not meant to replace a product like our WAC540 that has all kinds of bells and whistles.
Please bear with us as we are going through all the comments received which is a summary of all of your points and we'll have a dialogue and work through them.
Finally, we are doing our best to wow our customers, but please don't interpret this as commitment to implement features.
Orbi Pro Product Management
Just want to put this thread back on track...
We were dicussing features that we feel should be included in the ORBI Pro product. This includes features that were initially stated in the documentation but later pulled out of "revised" documentation and never implemented.
Has anyone received an official reply from far up the Netgear executive chain? I'm going to have to switch products soon, and not just my network but some of my customers as well.
Throwing out this idea one more time as well... the Orbi is using DD WRT underneath. Many packages can be applied to the Orbi after you SSH/Telnet in. The problem is that you cannot write to the boot partition so all changes are lost with reboots are powering off. Why not just offer a patch that allows us to "write" properly so we can fix most of these issues (quickly and pretty easily) ourselves? We could probably clone whats in the Orbi now to our own storage and make this happen, but we shouldn't have to do this.
-ShawnC
When I originally bought my Orbi the updates made via telnet would stick. A subsequent update took this feature away.
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