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Forum Discussion
Abbydog
Jul 27, 2020Follower
New SRR60 with existing SRS satellites won't sync - corrupted firmware?
On my 4th SRR60 router (Orbu Pro system) inside of 2-years. Just received a brand new one (under warranty) and was installing it into my church's system (has 5 SRS-60 satellites). The router would no...
- Jul 29, 2020
We apologize for the inconvenience this has caused you. I suggest that you open a support ticket with NETGEAR Support here at anytime. Kindly state what happened and be sure to attach a soft copy of the Proof of Purchase of the 4 SRS60 for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
DaneA
Jul 29, 2020NETGEAR Employee Retired
We apologize for the inconvenience this has caused you. I suggest that you open a support ticket with NETGEAR Support here at anytime. Kindly state what happened and be sure to attach a soft copy of the Proof of Purchase of the 4 SRS60 for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
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