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Forum Discussion

YaharaSoftware2's avatar
Jun 20, 2019
Solved

"No Cases found" in support portal

Good morning! I've got two open support cases for our Orbi Pro (I'm waiting on a new router via RMA). when I logged into the support portal to check the status and get a tracking number the port sho...
  • JohnC_V's avatar
    Jun 21, 2019

    Hi YaharaSoftware2,

     

    Welcome to our community! :)

     

    My apologies for the inconvenience. This issue has been fixed before and it seems that it is happening again.

     

    Thank you for reporting and we will keep an eye on this. I also sent you a pm, please check.

     

    Regards,

     

    JohnCarloV

    NETGEAR Community Team