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Forum Discussion
Orbi Pro 6 password for Guest Portal are different between Insight and local login
Orbi Pro 6 password and settings for Guest Portal are different between Insight Cloud and local Orbilogin
Why I view my Orbi Pro 6 settings locally (192.168.1.1 login), the password for the Guest Portal is different than what is displayed when I log into Insight over the cloud? If I use the Insight password, I cannot log in. But the locally saved password works.
Additionally, clients logged into the guess portal will occasionally disconnect - while clients logged into the main wireless LAN have no issues.
Is there a way to force the Insight account to sync with the local settings?
Thanks.
3 Replies
Have you factory reset the system and setup the system with Insight app to see if this can get the GN password to be the same?
I didn't want to factory reset yet since not every setting seems to be restored.
But the odd things is that almost all the settings, clients listed, etc., as the same. It's just the guest portal password listed on insight that seems to be wrong.
I was thinking of just manually changing it in Insight to match the on-device password - but was concerned that the mismatch was indicative of another issue.
Give changing the PW a try and see.
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